Sky has confirmed details about how Freesat From Sky customers can secure replacement viewing cards for the service.
In a message posted on Digital Spy's Sky forum, the satellite firm reacted to recent discussions about its plans to update Freesat From Sky viewing cards.
The Sky team said that anyone is eligible to get a new card without charge if they bought a Sky box and Freesat From Sky viewing card after May 1, 2004 or purchased just the viewing card after May 1, 2006. Anyone not covered by these categories can purchase a replacement card for a "small fee".
In both cases, customers need to register their details on the Sky website to get the new card sent out to them. Everyone using an expired subscription card to watch free-to-view TV on Sky should also register for a replacement card, but do not need to wait for an on-screen reminder before doing so.
All people who signed up to Freesat From Sky through the Pay Once Watch Forever offer from the Digital Switchover Help Scheme will automatically receive a new card in the post without the need to do anything.
